Meaningful Service Costing: Holy Grail or New Reality?

How do you introduce sustainable service costing mechanisms into your organization? What is the role that ITFM software plays in this scenario? 

Jo Hart, highly experienced leader in the Global Business Services and Shared Services, shares his insights in our new white paper. Find out how to optimize service costing and create more cost consciousness!


Moving the GBS debate from cost to value

Delivering meaningful service costing whilst navigating a pandemic is not easy. Read our free white paper with a new introduction by GBS leader Jo Hart, as he sets the tone for shifting the GBS debate from purely cost saving to identifying opportunities to add value.

In this white paper you will learn:

  • How meaningful service costing can transform organizational behavior
  • How a unified, horizontal view on business services can create a competitive advantage
  • How ITFM software like Serviceware can enable organizations to make these potential benefits a reality