IT has become increasingly complex to manage. Cloud Migrations and other investments in new tech spending to support digital transformation have significantly altered tech budgets in recent years. This means a big change for the role of a CIO, with far more emphasis being placed on innovation, transformation and agility, rather than purely technical capabilities.
With the ability to track not just costs but also volume of services consumed, Serviceware Financial enables organizations to shift from a fixed-allocation cost model for shared services to a usage-based one.
This incentivizes business managers to supervise their usage more prudently. Serviceware commissioned the leading analyst Forrester to carry out a study with a group of Serviceware Customers, to measure the impact of Serviceware Financial.
Director International Business